As soon as Zip is notified of the return, our customers are refunded the amount they’ve paid to-date and Zip cancels all future payments. In the event of a partial refund, scheduled installments are cancelled first, and then paid installments are refunded. Refunds can take 2-3 business days to process, depending on the financial institution.
Example: You make a $100 purchase. You pay the first initial installment of $25 at checkout. Later, the order is cancelled. A refund of $25 is issued, and the remaining installments (which total $75) will be cancelled by Zip.