Our stores are starting to reopen:
Please check here for local status and hours.
While we continue to navigate together through uncertain times, we want to outline some of the steps we are taking to safeguard your health and safety while visiting us.
Personal Protective Equipment
So that everyone can shop confidently and safely, we ask that everyone wear masks or face coverings at all times. Our staff have been provided with facial coverings and bio-degradable gloves to ensure their safety and the safety of our customers.
Getting Clean with Sam
When you are ready to try on shoes, we will offer a complimentary anti-bacterial, refreshing foot/hand spray. We will offer this same service when you are ready to leave. Our staff will also be equipped with UV ray light tools for the footwear, which are design to combat any harmful elements. We will also frequently disinfect high touch points throughout the store and increased routine deep cleanings of our locations throughout the week. Hand sanitizing and freshening stations will be available throughout the store for customers to access whilst inside.
We will manage the number of people in the stores in order to regulate social distancing guidelines. We have installed floor markings to ensure 6 feet distance between guests and employees. Your patience is appreciated if you are asked to wait, we promise it will be worth it!
We encourage the use of contactless payment options whenever possible. We will sanitize pin pads following every transaction.
We know this is an uncertain time, and many may be looking for alternative ways of shopping for quite some time. We have implemented a few services to ensure those who are unable to visit our locations can still experience and access our collection. Please call your local store for more details.
A Welcome Gift from Sam
While supplies last, customers will receive a complimentary gift with purchase as a token of our appreciation for making a purchase from one of our stores.
Digital Styling Services and Appointments
Remote styling services and digital store tours are available by appointment. Please contact your local store to book an appointment.
Exclusive In-Store Promotions
We will offer a range of exclusive in store promotions over the next several weeks. Customers unable to visit one of our locations are still able to qualify for these promotions through our remote purchasing options. Please contact one of our stores to learn more.
Phone orders are accepted for those unable to access store locations. In store offerings are available to those who place transaction via secured phone orders. We will offer complimentary shipping on these orders.
Curbside Pickup & Free Home Delivery
Sam on the go. Call to arrange curbside pick-ups, returns or exchanges. We will also offer a limited time free home delivery service for orders placed by phone at one of our store locations, wherein you will receive a complimentary gift from Sam, while supplies last. Please contact one of our boutiques to learn more.
Our stores were designed to create a welcoming, warm and inviting home for our team and for our customers. Shopping with confidence and the health and safety of everyone is paramount in our experience. We are excited to welcome you back when you are ready to visit us again.