I purchased these for my wedding in bright white. I only ever wore them for my two dress fittings and for the grand total of 10 minutes. They went back in the box, and in my closet. I’m getting married tomorrow and go to show my bridesmaids my shoes and open the box…the soles on both shoes are completely off and separated from the shoe. How does this even happen? Like what?
Now I have to scramble to go out and find a pair of shoes because these are actually trash and unwearable. It’s almost like the adhesive to keep the soles just gave up. I’m super upset because these shoes are cute and obviously now I’m in a huge bind. Im also and in rural Vermont and the closet store/mall is almost two hours away. Hoping customer service can address this issue. Ive been on hold with customer service waiting for 20 minutes and now the automated message that gives you an estimated wait time is saying I went from another 15 to 26 minutes?! Ugh. This is NOT what I want to be dealing with the night before my wedding.