I ordered mine from another department store so if I needed to return I could just go in store… needless to say I won’t be returning. This shoes are sooo cute! I ordered the olive and I am a size 10. On the foot the shoe looks like a size 8 due to the chunky heel. I’m normally a platforms 5 1/2 inch heel. However for an argyle sweater with a pencil skirt and a button down shirt and a tote handbag this shoe will work!!! I also tried it on with some jeans and a nice blouse and it’s double cute. Don’t hesitate to get this shoe if you’ve been looking at it. I hope that Sam Edelman brings the shoe out in Patent leather black and I hope that this she comes out in the spring in spring summer colors. Actually I can see this shoe in patent plaids and florals as well! Tooo cute!!